EXCHANGE & RETURN POLICY
We’re sorry to hear that your purchase didn’t work out, but let us make it right! Whether you are not 100% satisfied with your purchase or whether there is an issue with the size of the garment, we are happy to exchange the items for something else or give you a full refund within 20 days of receiving your purchase.
*Please note any purchases made after November 8th, 2017, there will be a $5.00 USD return/exchange shipping fee
To Exchange or Return:
- Send us an email: firstname.lastname@example.org
- Subject line: Exchange or Return and your Order Number
- In the email, please state the reason for your exchange or return and your full name
- We will then send you a UPS return label via email
- Once we receive and inspect your item(s), we will send you an email to notify that we have received your package and will then process your return or exchange. There will be a $5.00 USD return/shipping fee
For returns, your refund will be processed and credit will automatically be applied to your original method of payment. Refunds are officially posted within 15 business days of processing your return and are dependent on your banking methods. If you do not see a refund applied to your original method of payment after 15 business days, please contact us at email@example.com
To be eligible for return or exchange, your items must be unused, unwashed, and in the same condition that you received the item. All items must have all tags and hang tags attached and intact and in the original packaging.
Please note: Be aware not to wear perfume, tanning lotions, oil based lotions, powders or deodorant when trying on your purchases. Marks, stains, or scents may make items non-returnable and non-refundable. We reserve the right to refuse returns or exchanges on items that do not meet the above standard.