FREE STANDARD SHIPPING ON ALL U.S. ORDERS $250+

EXCHANGE & RETURN POLICY

We’re sorry to hear that your purchase didn’t work out, but let us make it right! Whether you are not 100% satisfied with your purchase or whether there is an issue with the size of the garment, we are happy to exchange the items for something else or give you a full refund within 20 days of receiving your purchase. Sale items are final sale are not eligible for returns, refunds, exchanges, or store credit.

*Please note any purchases made after September 22th, 2021, there will be a $10.00 USD return/exchange shipping fee per package for the contiguous 48 U.S. States

To Exchange or Return in the Contiguous 48 U.S. States:

  1. Send us an email: contact@goldhawkclothing.com
  2. Subject line: Exchange or Return and your Order Number
  3. In the email, please state the reason for your exchange or return and your full name.
  4. We will then send you a UPS return label via email.
  5. Complete your return with the carrier. Be sure to include the original packing slip sent with your order in the package.
  6. Once we receive and inspect your item(s), we will send you an email to notify that we have received your package and will then process your return or exchange. There will be a $10.00 USD return/shipping fee deducted from your refund.

To Exchange or Return Outside of the Contiguous 48 U.S. States: 

* Please Note: You are responsible for return shipping costs *

  1. Send us an email: contact@goldhawkclothing.com
  2. Subject line: Exchange or Return and your Order Number
  3. In the email, please state the reason for your exchange or return and your full name.
  4. We will then send you a return authorization via email.
  5. Complete your return with the carrier of your choice. Be sure to include the original packing slip sent with your order in the package.
  6. Once we receive and inspect your item(s), we will send you an email to notify that we have received your package and will then process your return or exchange.

For returns, your refund will be processed and credit will automatically be applied to your original method of payment. Refunds are officially posted within 15 business days of processing your return and are dependent on your banking methods. If you do not see a refund applied to your original method of payment after 15 business days, please contact us at contact@goldhawkclothing.com

Retail Store Return Policy:

To be eligible for a return or exchange in our physical store located in Beverly Hills, CA, you must bring your item(s) into the store along with the receipt within 7 days of your purchase. You cannot return an online order at the store. Sale items are final sale are not eligible for returns, refunds, exchanges, or store credit.

To be eligible for return or exchange online or in store, your items must be unused, unwashed, and in the same condition that you received the item. All items must have all tags and hang tags attached and intact and in the original packaging, including the packing slip and/or receipt.

Please note: Be aware not to wear perfume, tanning lotions, oil based lotions, powders or deodorant when trying on your purchases. Marks, stains, or scents may make items non-returnable and non-refundable. We reserve the right to refuse returns or exchanges on items that do not meet the above standard.